SHIPPING

At Directly2U we have searched for the most cost efficient way to transport goods around the country.

Because many of our products are large and bulky we use a combination of local couriers, and interstate courier companies.

The quickest way to determine the shipping price on your order is to add the items you wish to purchase to your shopping cart and enter your address and the system will then give you a shipping cost.

If you feel something is not quite right with your shipping quote, or you have a question or query about shipping please feel free to contact us via email or phone. We will be happy to re quote/look into this for you.

Unfortunately we cannot ship to Post Office Boxes or Parcel Lockers. (Please make sure you double check your address and make sure your Postcode and suburb are correct- we cannot change the address if the parcel has been collected by our courier.)

Once your order has left our warehouse tracking is emailed to you. Signature is required on all parcels, if a signature cannot be obtained at the time of delivery, a card will be left informing you of how to collect or re direct your parcel.

At Directly2U we take pride in dispatching your order within 24 business hours or sooner. All shipping times are estimate and Directly2U does not take responsibility for parcels that are delayed by the freight company as this is out of our control.

**Did you know? Every parcel that leaves from Directly2U is 100% and each parcel will have tracking .

Shipping ETA’s:

Location Time
Adelaide 6 to 7 business days
Albury 8 to 9 business days
Bendigo 7 to 8 business days
Brisbane 6 to 7 business days
Bundaberg 6 to 7 business days
Cairns 12 to 13 business days
Canberra 7 to 8 business days
Central Coast 6 to 10 business days
Coffs Harbour 8 to 9 business days
Darwin 10 to 16 business days
Geelong 7 to 8 business days
Gold Coast 8 to 9 business days
Hobart 8 to 9 business days
Launceston 8 to 9 business days
Mackay 8 to 9 business days
Maryborough 7 to 13 business days
Melbourne 6 to 7 business days
Newcastle 7 to 8 business days
NT 19 to 23 business days
Perth Metro 1 to 3 business days
Port Macquarie 6 to 8 business days
Rockhampton 8 to 9 business days
Sunshine Coast 8 to 9 business days
Sydney 6 to 7 business days
Toowoomba 7 to 8 business days
Townsville 8 to 9 business days
Wollongong 6 to 9 business days

 

If you have any questions about shipping, email us at [email protected]